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The Risks of Ad-Hoc IT Support for Small Businesses

As a small business owner, you know how important it is to stay on top of your technology needs. You may be tempted to go the ad-hoc route when it comes to IT support, but this might not be the best option for your business. Let’s take a closer look at why ad-hoc IT support is bad for small businesses.

Costly Downtime

One of the biggest risks associated with ad-hoc IT support is potential downtime that can lead to lost revenue. When relying on an independent technician, you don’t have the same guarantee of fast response and resolution that you get with a managed service provider (MSP). This means that if something goes wrong or needs to be fixed, you could end up waiting days or even weeks before getting back up and running again – costing you valuable time and money in the process.

Unreliable Service Quality

Another risk associated with ad-hoc IT support is unreliable service quality. If you opt for an independent technician rather than an MSP, then there’s no way to guarantee that they will do a good job or provide reliable service. With an MSP, however, you can rest assured knowing that their technicians are certified professionals who follow established processes and use proven tools and techniques to ensure top quality results every time.

Data Security Vulnerabilities

Finally, there are data security vulnerabilities associated with ad-hoc IT support as well. Without a reliable MSP providing ongoing monitoring and maintenance services, it can be difficult to tell if your system is secure from malicious attacks such as malware or ransomware. In addition, without proper oversight from an experienced team of professionals, there’s no way to guarantee that your data is being handled securely and in compliance with all relevant regulations and laws.


All in all, while relying on ad-hoc IT support may seem like a cost effective solution in the short term, it can end up costing your business dearly down the road due to costly downtime, unreliable service quality, and data security vulnerabilities. If you want your small business to grow and succeed long term then investing in managed services from an experienced MSP should be one of your top priorities. Not only will this help keep your systems running smoothly but it will also help protect them from cyber threats while ensuring compliance with all applicable laws and regulations – saving you time stress in the long run!

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