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Managed IT Services
for Law Firms

IT Specialists in the Legal Industry

Overview

All in One solution

10 years experience

We have been helping law firms and other clients since 2012.

Over the years we have tailor-made a solution for law firms that gives them peace of mind over IT Support, Security, Data Backups and also complying to POPIA regulations.

All in One

We provide an All-In-One IT Solution for law firms.

Did you know?

Law firms heavily rely on email communications between clients, colleagues and the courts. Emails, attachments, calendars and tasks leave an evidentiary trail, so it’s vital that these records are effectively and securely retained and easily retrievable at a moment’s notice.

The Problems

Use Cases for Law Firms

It is critical for any attorney to preserve evidence. Sanctions for loss of evidence are wide-ranging and the courts have wide latitude for recourse. Courts can impose monetary sanctions, exclude evidence, disallow witness testimony, dismiss your case, or the attorney could be found summarily liable.

So who is doing this on a daily basis in your office?

  • Checking PC’s for critical patch updates
  • Supporting users when they have IT problems with a decent turnaround time
  • Is informed about the latest cyber security threats
  • Makes sure that data is backed up
  • Implement legal hold of all emails and documents in the event of fraud or data being lost.
  • Checks that data is not used in a non-secure application
  • Cyber Security (Training, DNS Filtering, Email Filtering, Automated application and cloud security policies, Cloud access monitorin)
  • Device Management

For any law firm, time is money.  Without a service level agreement you have no dedicated IT team to take care of IT problems that arise in your day to day activities. Our Ad-hoc clients have to wait up to 48 hours before we can assist them. 

Managing data and IT solutions in-house might seem cost affective at first, however how much is your time worth to you? And having some knowledge leaves a lot of room for error.

Digitalization has forced businesses to alter their operations and make IT a huge part of their day-to-day affairs. Still, some owners can’t cope with the change effectively, so they hire a managed service provider, or MSP, to take care of the work.

This is a third-party company you can collaborate with to help manage parts of your business, such as your IT or cloud needs. It provides technology and expertise to boost your organization’s scalability.

Working with MSPs can have tremendous benefits for your business.

For instance, their profound understanding of cutting-edge technology can help you improve performance, operations, and security while reducing overheads. In addition, they can offer several creative solutions to help you navigate the evolving landscape of the big data world.

But the strongest suit of any MSP is usually their ability to deliver tailor-made solutions that fit your company perfectly.

Their expertise allows them to analyze your business thoroughly and render their services according to your strengths and weaknesses. Plus, they consider the regulatory environment and compliance to safeguard against legal issues.

 

Services

All in one service offering

IT Support & Maintenance

Get unlimited IT Support and maintenance for your business. We maintain security patches on all devices.

PC / Hardware Sales

We source the correct hardware that will meet your requirements. We also manage any warranty claims on your behalf.

Cloud Solutions

Professional Email and File Storage in the Cloud with top technology.

Protection

We protect your network and devices agains malicious attacks.

Encryption

Security begins with encryption. Encryption on all devices and multi-layered encryption on PCs.

Compliance

Regulatory-compliant archiving of email communication and encryption reports to stay compliant.

Cyber Security Training

Security awareness training is key for improving risky employee IT behaviours that can lead to security compromises.

Backups and Archiving

Our archiving solution includes automated incremental data backup, 1-click data restore, POPIA compliant email archiving, and military-grade security.

vCIO

Your own personal Technology Consultant

Secure your Business today

Contact one of our sales representative's

Any Questions?

Frequently Asked Questions

Would 'informal' communication with Clients on email (e.g. Clients sending emails about something that happened) also need to be subject to a level of password protection or encryption?

Where an email being sent contains any ‘special personal information’ it must be encrypted.

Online/ Video consultations: If doing online consultations on Zoom/Teams would this be acceptable? And how does this pertain to security of online consultations?

In order to record a consultation, the attorney must obtain consent from the client. The purpose of recording must also be understood and explained. The recording of the consultation should also be secured by storing the recording securely on the solution platform that can be encrypted.

If one keeps Client files/notes on a laptop, desktop or mobile device. do these devices need to be password protected / encrypted?

When files are shared which include personal information or special personal information, these files should be encrypted or protected.

Should you report data breach to the regulator?

In the event of a security or information breach where personal information has been compromised, the Information Regulator as well as any parties whose personal information has been accessed or acquired by an unauthorised party, should be notified.

Should you also report it to the regulator if you have a stolen cell phone with client cellphone numbers on it?

n the event of a security or information breach where personal information has been compromised, the Information Regulator as well as any parties whose personal information has been accessed or acquired by an unauthorised party, should be notified. 

How Do You Secure Your Clients Telephone Numbers On Your Cell Phone? If It Is Stolen?

You should ensure that you have the necessary security measures in place on your device e.g. secure passwords; up to date antivirus software etc. In addition, the necessary technologies should be in place on a mobile device to ensure that if the item is stolen that all/any information can be wiped clean and thus removing all access to the perpetrator.

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Speak to someone over the phone: 087 354 3724

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