Recommended Technology Platform

    Software

    Updated: 20 March 2022

    At Just Plain IT we work hard to build what we call our ” Recommended Technology Platform”. We know that using products across this platform will give you a great platform to operate your business from (we know this because we “Eat our own dog food” and use ALL of the services below to run our own company).

    Our engineers are trained in and keep up to date with technology across this core set of products to make sure that we can quickly, efficiently and expertly assist you with working with those products.

    We also maintain a strong network of contract engineers that we can call on for specific expertise in high level or advanced customisation of these core services.

    • Dell and HP Servers
    • Dell, Lenovo, Asus and HP Desktops & Laptops
    • TP-Link Switches
    • Unifi Switches
    • HP, Canon and Brother Printers
    • Dell and Samsung Monitors
    • Huawei LTE Routers
    • TP-Link Routers
    • TP-Link Wifi Mesh
    • Unifi Wifi Systems
    • Sophos Firewalls
    • Sophos Anti-Virus
    • Webroot Endpoint Protection / DNS Protection
    • Microsoft Office 365 (Exchange / SharePoint)
    • Microsoft Azure VM’s
    • Microsoft Windows 10 and above
    • Microsoft Office 2019 and above
    • Yealink VoIP Phones
    • Google Chrome
    • Safari
    • Adobe Applications – Reader, Pro
    • Java Runtime Environment
    • PDF Creator
    • Winzip
    • Dropsuite Backup and Archiving
    • JPIT Online Backup
    • Windows Defender for Business
    • Microsoft Intune
    • Beachhead Encryption
    • Zoho Vault

    Whilst we pride ourselves on our troubleshooting skills and abilities to solve many different types of technical problems, please bear in mind that for 3rd party products outside our Recommended Platform, it may take us some extra time to familiarise ourselves with managing and supporting these products.

    If the issues can and should be supported by the 3rd party vendor, then we may help you liaise with the vendor directly to get the problem solved in the most efficient and timely manner for you.

    We may still be able to purchase items from other vendors at your request (depending on whether our distributors stock it), however if any unforeseen issues arise in the setup, installation and ongoing use, we may need to invoice you separately for this time.