Getting Started

Experiencing some I.T. issues?

Don’t worry, in just 3 steps we’ll show you how to get your problem solved.

Step 1: Contact the Helpdesk

Option 1: Send an email to helpdesk@justplainit.co.za

Option 2: Call us on 087 354 3724

Once we receive your request, a support ticket will be created and you will receive a ticket number via email.

Step 2: Wait for technician

Solution A: The technician will contact you to first try and resolve the issue remotely via Teamviewer. Click on icon below to download Teamviewer.

Solution B: If the problem cannot be resolved remotely, the technician will schedule a callout.

Step 3: Success!

All Problems solved. Continue with your work

Is your needs being met?

Talk to your IT Consultant about your needs over a cup of coffee.

What our clients say

  • Quick, friendly and efficient service. Thank you! 10 out of 10

    Elsie Toet
  • Excellent assistance received!

    Rick Allingham
  • Thank you for your professional and friendly way of doing business, I appreciate it. Thanks again for all your efforts with my backup drive, it does not go unnoticed

    Freda Van Wyk Graphic Designer

Call: 087 354 3724

Branches in Pretoria & Johannesburg

We’re ready to help you with your Website Design needs.

one of our knowledgable account managers will get back to you as soon as possible.

Message

Get in touch

Pretoria

Call: 087 354 3724
Email: info@justplainit.co.za 
Address: 3rd Floor, Steven House, Brooklyn Bridge Office Park, 570 Fehrsen Street, Brooklyn, Pretoria 

Johannesburg

Call: 087 354 3724
Email: info@justplainit.co.za 
Address: Wedgefield Office Park, Block A, 17 Muswell Road, Bryanston, Johannesburg, 2021